The global mishandled baggage rate spiked by 24 per cent to 4.35 bags per 1000 passengers last year as the industry recovers from the pandemic, according to the SITA Baggage IT Insights 2022.
An increase in long-haul flights with connections in 2021 has pushed up the bags delayed at transfer to 41 percent , which is a four points increase from 2020.
The mish...
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